Customer Testimonials
I have purchased my last two vehicles from Bill Dube and each time it has been an easy straightforward process. Today I just leased a 2023 Ford F150 XLT and both Brian and James worked to get me into the price point I needed and the best bang for my buck. It’s a family owners business, they are straight forward with you, there is no shady sales bs or number inflation, and just overall good people. I will continue to buy future cars from this dealership as they have always done right by me. I highly suggest if your in ...
I was very happy with the sales staff at Bill Dube Ford. The process was quick and easy and everyone was so polite and courteous. I will definitely be coming back!
I needed a new car and I when I arrived at Bill Dube I was met by Brian Doyle. He was very knowledgeable and courteous and assisted me throughout the process. After determining which car I was going to purchase I was met by Joshua Gray. He was fair dealing with me on negotiating the price of the car and was very respectful and personable. This was not a normal car buying experience, this was painless and I dare say, great! I will definitely go back again to purchase another vehicle, they have earned my business. Great Car Buying Experience!
Bought 2 vehicles..Want to commend Service Advisor Tony Mehlig for his Professionalism, Integrity and Fairness!!! Tony stood by us during a warranty issue and we couldn’t be happier with his efforts to make us a happy customer!! Thank you Tony!!.. Rich and Cheri
I've been buying and driving vehicles since 1962. (Yes, I'm quite a relic!) But I want to take this opportunity to provide an unsolicited testimonial for a few individuals at Bill Dube Ford-Toyota in Dover, NH. My recent (May 2022) experience with the BDFT staff found a few individuals who need to be recognized for what I feel is stellar performance. FIRST: Of course, the first "beast" you meet is the salesman. Oh, my! What sort of 'stuff' is he gonna drop on me? But, to my surprise he asked me what I was in the market for; ...
Friendly service, and they worked extra hard to get my loan accepted. As a repeat customer, I am very satisfied. Brian's assistant Ariana was very friendly and helpful.
Great experience, and I owe it all to my professional… Honorable… And honest salesman -Darryl Martineau!!! . This is my second vehicle I purchased in the last six months and he made the experience easy, straightforward, and every effort possible was made to ensure I got everything I was promised. I would highly recommend going to see Darryl for your next vehicle purchase! Thank you to the upfront and honest owners for honoring the deal they gave me! 5 stars!1 Ron Ferrante
Brian Doyle provided outstanding customer service to me when I was in the market for a new truck. He was patient with me as I test drove various different models (taking up over two hours of his time), and he walked me through the numbers in a way that most car salespeople simply would not take the time to do. If you are searching for a new or used vehicle, I highly recommend Brian at Bill Dube Ford.
Thank you very much to our sales associate, Ali and the sales manager, Donna for making our car buying experience a great one. We purchased a Ford Explorer yesterday and were very pleased with how easy the process was. Everyone at Bill Dube Ford-Dover, from the online communication to the financial associate hit it out of the ball park with their incredible customer service. Cindi and Steven Baker
Last Night we were called from the General Manager Ann. She said to me what does Bob barker say when he asked someone to come up on stage, come on down. Last night Ann paid it forward with us as the customer. She placed us in a brand new Ford with 0 percent financing and a life time warrantee free of cost. When no one else would help us after my wife car accident last month Ann stepped up and gave us a god sent deal. We love Bill Dube Ford Toyota and will never go anywhere else when we need ...
Custom ordered an F250 super cab through Lancer McMinis and I couldn’t be happier with the results. Lancer is the commercial truck salesman for Bill Dube Ford-Toyota. He knows every feature, how and what it’s used for and is extremely helpful in guiding you through the practicality of each in your personal application. We started by test driving a couple different configurations and I was able to quickly decide what I wanted for a truck and after a fair amount of discussion with Lancer, which features/ extras were important to me. Next move was for Lancer to go ...
We bought our 4th vehicle from Bill Dube in the past 15 years. They always make things right and never make their problem “your” problem. This last vehicle was a hard to find Ford Raptor, they found one and gave me very fair pricing. Lancer was my salesman and made the whole process very enjoyable. Couldn’t be happier with this purchase. Sam Wiggin
We recently purchased a 2017 Rav 4 from Bill Dube Toyota in Dover. We worked with Josh Durham who was acknowledgeable and efficient. He is a young professional who conducts himself as a gentleman, asks good questions, and follows up. If you are considering purchasing a Toyota, we highly recommend Josh and Bill Dube Toyota. We have been Toyota owners for more than 30 years and can’t say enough about the safety, value, and dependability of the brand. Our 12 year-old Camry will now go to our daughter with the same confidence we’ve had in Toyota all these years. Thanks, Josh, for ...
Josh Durham helps 100% . Many ways, Insurance, electronics, so it was easier to purchase the Ford Escape. He is friendly, and professional. Thank you very much.
Awesome people to work with! Came in for a trade in, they were great with price! They gave me more on my trade than I was expecting! Great overall experience! Would recommend to anyone!
Walked in after terrible experiences at other dealers. Brian and Leah are amazing, go to them for all your needs. I walked in and within minutes I found the car I needed!
highly impressed with the way this purchase went down! stress free and easy! we dealt with billy who delivered on all of his promises and more! feels good to leave feeling confident about buying a vehicle. won’t purchase a vehicle anywhere else from here on out!
The team of Matt, Matt and Jerry made everything work so I could purchase my new 2019 Super Duty. Team Dube seemed a little shocked when I purchased the truck without a test drive. I couldn’t have asked for an easier vehicle purchase. Would recommend Team Dube and look forward to future purchases from Bill Dube Ford. - Andrew
Excellent team. Peyton was amazing. I would work with him again and recommend him to family and friends. I did not feel pressured into purchasing a car. He even gave me time to call for advice before buying. They gave me a great price on the car and I absolutely love it.
This process of leasing a Ford Escape at Bill Dube in Dover Nee Hampshire was the best I have ever had... Brooks went above and beyond to help me ... Donna did the best to make me get what I wanted... All that I dealt with was great!!
I walked into Bill Dube to get my vehicle serviced and I had an appt. with David Azzo to look at F-150's. And David was courteous enough to walk me through all the options and put me in a truck that I love at an amazing payment! Thank you to managment, and specifically Michael Metzdorf!
Ask for Bill LaGrange @ Bill Dube Ford in Dover! Having never dealt with a dealership before, I walked in fearing a long, complicated and arduous car-buying experience... I couldn't have been more wrong! Bill LaGrange (product specialist @ Bill Dube) was incredibly helpful and enthusiastic. He quickly found a car that checked every box with which I had presented him, then proceeded to bend over backwards to craft a financing plan that would fit in with my uniquely imperfect financial situation. Before signing on the dotted line, I made a couple of additional visits to other dealerships in the area. ...
When my car (a 2003 Buick) was on its last leg, quite literally, I decided to stop into Bill Dube Ford/Toyota. I was greeted by Dalton, a very professional, courteous and straight-shooting salesperson who impressed me immediately by her willingness to listen to my needs, and followed through with honesty and integrity during the car buying process. In addition to Dalton, Bill and members of the finance department were an absolute pleasure to throughout the rest of the car buying process, and it needs to be stressed that not only was this experience pleasant, but my wife and I were ...
Amazing all around the board! Fantastic customer service, amazing employees, great car selection, and friendly service people. Dalton did a fantastic job helping me make a car decision and was extremely knowledgeable and all areas! She was friendly right off the bat and took great care of me throughout the process. Matt in the finance department was extremely welcoming and he did a phenomenal job taking care of all my financial needs. He made sure I understood every step of the process. All in all, this is a phenomenal family owed place that takes care of its people well! Highly ...
I had issues with my last dealership so I decided to come to Bill Dube to trade in my car. I assumed I was going to get the runaround/bargaining situation again but I walked in and was instantly greeted by Batch. He asked what I was looking for so I told him and instead of bringing me to the most expensive car, he showed me a few different options. I didn't feel pressured to get anything from him but ended up buying a Ford focus. I had a great experience with him and the finance managers Josh and ...
Lisa Roberge worked with me tirelessly to answer my every question and take care of my every need. I was able to get the exact car that I wanted for the best price around. She is great- as is Karin Wade and Michael Batchelder! In fact, the entire team is awesome- I loved meeting all of them when I went to pick up my new Ford Explorer and they were all so friendly, personable, and helpful. I highly recommend doing business with them!
I went in around 1:30pm looking to trade in my car an old 2010 chevy aveo that was a terrible buy from three years ago. I was greeted the moment I pulled in by Brian and I was straight forward and told him what I was looking for and hoping to do. He took me inside and the process started he went and started to look at what could be done with my car and Adam took my information. They showed me two cars that with my slightly bad credit they could possibly work with. After checking a car or two ...
I have never been treated as well as I did during my purchase at Bill Dube at any other dealership. These guys treated me with respect and worked with me to come up with a very fair price. Best experience at a car dealership I have had by far. I'll recommend them to anyone I know. Thankyou guys for making my purchase go as smooth as possible!
I went to Bill dube ford looking to purchase a work van. Mike batchelier was a great salesman. He work with me on what I needed and wanted. And worked the numbers that I needed. I drove away with more than I expected. It has been a great exsperence. Bill dube and mike are a great team. I was so satisfied that we went back in less than 6 months and bought a car for my wife. I was looking to find a dealership that I felt good going back to and we did and will continue too.
Went into Bill Dube Ford looking to trade in my truck for something more fuel efficient for my commute. Jerry was extremely helpful. No pressure, honest and very friendly. I told him what I was looking for and the budget I had to stay in and we found the perfect car. I've never had such a painless and pleasant time buying a car. Cannot say a bad thing about Bill Dube and there employees
I recently bought a new truck from Bill dube ford. I had a great expirence from my salesman Mike Batchelder. Mike really went the extra mile to make sure I was completely satisfied. I would recommend him and the dealership to anyone that values honesty and fairness. Thanks Mike for everything. I love the new truck!
I had spoken to David Porter about getting a car. He said that I should look at the cars at Bill Dube Ford! I told him I wanted and new Blue ford. I was able to test drive a 2016 ford fusion blue as I wanted. The car drove very smooth I felt very safe in it. I then went back to Bill Dube ford and spoke to a man named Chris Gray who did paperwork with me. After all was said and done I was a new owner of a brand-new car!! I'd also like to say a special ...
Thanks! Everyone was really friendly and made sure I could leave with a vehicle no matter what . Family friendly which was great. I could have learned more about the terms of my lease and how to pay. But David made sure to keep in touch and helped me with that information.
Needed a new car to lease, went in with a budget and specific goals and left a happy camper. David Porter was highly recommended as the person to work with and his efforts exceeded expectations. David and the team at Bill Dube are great to work with and made the process easy and painless. I am happy to say, I am the proud driver of a 2016 Ford Escape Stop in and see the team - you won't be disappointed! Kathy
I went to Bill Dube Ford because they are a local dealer. I moved to Massachusetts and still traveled there. I had been to other dealers and Bill Dube just felt right. I was looking to get a Mustang GT Convertible built with my specs. The people there were as excited as I was. I ordered the car and it was perfect. I was worried about financing, but everything went smooth. I even got to purchase extended coverage. They went the extra mile.
Had a great experience at Bill Dube Ford. David Porter was very helpful and assured me I'd love the car I bought. Thanks again !
I recieved excellent service from their sales representative, very professional and curtious. I would certainly recommend Bill Dube to anyone looking to purchase a vehicle. Thank you.
My congratulation to David Porter! Last Saturday I went with my wife to Bill Dube Ford for leasing a car and we found a person affable, expert and helpful. We found our car too!!! Thank you David, you helped us in our research ... Good Job!!!
Matthew Boston, in sales, and Danielle, in the business office, made my visit to Bill Dube feel like visiting old friends , ., , No pressure, friendly, totally honest and understanding. Test drives were helpful and informative. No games, just people doing a wonderful job.
I had wonderful help recently buying (leasing) my first car at Bill Dube. I've heard great things and had great recommendations from friends, so that's why I chose to go there. Dave was very friendly and I ended up with a sweet new ride after test driving a couple with him. He is very knowledgeable about what each car has to offer. He made me feel very welcome!!! Donna was also very helpful with finding a car within my budget. Joe is also amazing, with all the technical and financial help and seriously went above and beyond for ...
I have never had a better experience at a car dealership in my entire life. When I arrived I wasn't hassled or pressured like everywhere else. I was greeted by David Porter, a true professional and an all around great guy. He was very knowledgeable and helpful! I came in just looking to have a couple questions answered and ended up leaving with a brand new 2014 Fusion. I will always recommend this dealership and more importantly I will always send friends and family to see Mr. Porter.
No pressure sale man was great. They went out of there way too make a great deal. got what I wanted no pressure at all. Got the car I wanted first try no (bs) This is my second car from them I recommend any one to buy from Bill Dube you will be happy
Sales man was awesome. He was willing to come to me as needed to get things finalized. No pressure involved. Overall the best car buying experience I have had.
I had a great experience here! The people were nice and they gave me a fantastic deal and I got my dream car! They were very friendly and met all my needs which wasn't an easy feet I would recommend them for anyone who is car shopping!
Andy boston is the best salesman we have ever dealt with. He was friendly funny and actually listened to what we wanted! Great guy to do business with when we buy our next car we will definitely be going to see Andy at Bill Dube Ford
I purchased 4 trucks recently from Bill Dube Ford and dealt with Chris Lussier. He is extremely professional and took care of all my needs. I was recently dealing with Grappone Ford in Concord, NH and Chris Pappas from that dealer. Chris Pappas never returned any phone calls or emails after sitting down with him for 2 hours explaning my needs. He was horrible and I will never deal with Grappone Ford again! For two months I tried to reach him and he never returned any calls or emails. I left a message for the general manager at Grappone Ford and the ...
Wonderful experience. Everyone was very friendly and helpful. All of our questions were answered. There were plenty of cars to look at and all of our cars features were clearly explained
My case was very unique that's why I have more than one Employee listed. I had to file bankruptcy about 2 years ago in order to keep my home. When I was in need of a car, I knew that, my 1999 Mitsubishi would not pass another State Inspection, I turned to several car dealers around Mass and NH borders without any success. As soon as they heard that I was in Bankruptcy they had no longer interest in serving me reason given that, it would be very hard to get me approved and gave me all kind of other excuses ...
I was a car buying rookie, and a friend of mine recommended I go to Bill Dube where his friend, David, works. My new-buyer nerves were quickly calmed by David's friendly smile and positive attitude. We sat down and discussed the things I was looking for in a vehicle and my budget. I felt like David really heard me, and never once did I feel pushed into spending more money than I wanted or buying a car that I didn't love. As a slow decision maker, I felt comfortable taking the time I needed to decide what car ...
I recently purchased my first car from Bill Dube with the help of David Porter. He was friendly, attentive, and repectful of my needs in finding a car to fit my budget and would be a safe choice for carting around my little one. When it comes time to get a new car I will certainly come back to trade up.
I went to Bill Dube to purchase my first car. I just graduated college, so this seemed like it could be a scary experience. I was met and helped by Dave Porter, a salesman. He was incredibly friendly, helpful and worked with the budget I had. After seeing my parents buy cars in the past I expected a long drawn out process that was more trouble than it was worth, but Dave's straightforward attitude helped me find the perfect car I was looking for. After I bought the car, he checked back in to make sure that everything was ...
I traded in my 2005 Ford F-150 for a 2010 JEEP Patriot with LOW payments! I purchased both vehicles from Salesman Chris Gray at Bill Dube Ford, Toyota & Scion in Dover, NH. I would not go to any other dealer and for as long as Chris is there, I will buy all my cars from him ... he goes way above the accepted "norm" and, exceeds your expectations. I talked to Chris on the phone letting him know I was coming in ... he said he'd think about my best option ... When I arrived I was greeted by so many ...
I just drove my new 2011 Ford Focus home last night from Bill Dube Ford in Dover. This was the best new car buying experience I've ever had. There was not ANY hard sales pressure. I drove it off for the price on the windshield which was, by the way, $230 below the 'best' price found in my area by consumerreports.org. Negotiations took five minutes. There were no surprises or added fees. The only sales pressure was very, very light and came in the financing department, and could best be characterized as laying out all the service options. With good, ...
I brought my Prius in for service to replace a bad headlight. While showing me some new cars while i was waiting, Rob figured out that my issue might be covered under a warranty. It was, and he saved me $150! Very good service from Rob and Bill Dube.
I normally think reviews are for weeding out the bad apples but I actually have something nice to say! Robert Sharood was extremely knowledgable about all of the cars we talked about - in fact he was able to educate me on the features and performance of all of the cars I was considering so that I could make the best choice for me - not the most expensive choice. This is a big distinction for me. I can't tell you how important and refreshing it is to have actually found someone smart that I feel treated me honestly ...
Jeremy Fauber was very repectful of me as a single woman purchasing a car and respectful of my budget. He showed me the best cars for what I needed after offering me 3 options I was able to feel I had some control over what I chose and what woudl work best for me. My experience at Bill Dube was very smooth and pleasant I would refer anyone loking for a new or used car to this dealership. As a woman I felt very secure in the fact that I was not take advantage of and dealt with in a very ...
Ryan is very professional, knowledgeable, and thorough. A really nice buying experience. Pre-delivery inspection was near perfect.He did a good follow-up also. Kevin made the paperwork easy and painless. Another professional. Highly recommend this dealership .