Welcome to Bill Dube Ford

I have purchased my last two vehicles from Bill Dube and each time it has been an easy straightforward process. Today I just leased a 2023 Ford F150 XLT and both Brian and James worked to get me into the price point I needed and the best bang for my buck. It’s a family owners business, they are straight forward with you, there is no shady sales bs or number inflation, and just overall good people. I will continue to buy future cars from this dealership as they have always done right by me. I highly suggest if your in the market to pay them a visit!!!

I was very happy with the sales staff at Bill Dube Ford. The process was quick and easy and everyone was so polite and courteous. I will definitely be coming back!

I needed a new car and I when I arrived at Bill Dube I was met by Brian Doyle. He was very knowledgeable and courteous and assisted me throughout the process. After determining which car I was going to purchase I was met by Joshua Gray. He was fair dealing with me on negotiating the price of the car and was very respectful and personable. This was not a normal car buying experience, this was painless and I dare say, great! I will definitely go back again to purchase another vehicle, they have earned my business. Great Car Buying Experience!

Bought 2 vehicles..Want to commend Service Advisor Tony Mehlig for his Professionalism, Integrity and Fairness!!! Tony stood by us during a warranty issue and we couldn’t be happier with his efforts to make us a happy customer!! Thank you Tony!!.. Rich and Cheri

I've been buying and driving vehicles since 1962. (Yes, I'm quite a relic!) But I want to take this opportunity to provide an unsolicited testimonial for a few individuals at Bill Dube Ford-Toyota in Dover, NH. My recent (May 2022) experience with the BDFT staff found a few individuals who need to be recognized for what I feel is stellar performance. FIRST: Of course, the first "beast" you meet is the salesman. Oh, my! What sort of 'stuff' is he gonna drop on me? But, to my surprise he asked me what I was in the market for; not what he wanted to 'push' on me that would give HIM more bang for MY buck! After kicking a few tires, I began to become relaxed with the salesman. So relaxed that I said to him, "I am ready to buy the SUV we took for a brief ride around the lot a few times." "Okay," he says, "let me introduce you to the Business Manager." (HONEST) SECOND: The dreaded "BUSINESS MANAGER!" (Well, that's how we old-timers refer to the guy at the dealership with one hand in your pocket and his other on your wallet. Well... we reviewed more documents, warranties, CarFax reports, and vehicle histories that would make my obituary look like a short story. I have reviewed and signed fewer documents conducting real estate transactions in the hundreds of thousands of dollars on numerous occasions in multiple states. (TRANSPARENT) Now, this mountain of paperwork has been signed and I am now the proud, new owner of a used car that has undergone a Multi-Point, Comprehensive testing of nearly every component in this SUV, which are too numerous to list here, but trust me, it is one lonnngggg list. Now, the vehicle is not available for me because I truly am unable to navigate two vehicles at the same time. Yes, I can multitask, but be serious... Before my arrival home I am greeted with a text message from the Service Dep't providing me with its contact information. (I thought, "Pretty slick. How long will this go on?") Okay. The SUV is delivered to me by the salesman and another dealership employee in a very timely fashion. I did not trade-in a vehicle, so BDFT had to send TWO employees and TWO vehicles to deliver my SUV. (Hmmm... Nice.) Oh, in about seven to 10 days I detect a 'strange' feel in a 'mechanical item' in the vehicle. I don't think much about it until I take it on a somewhat extended trip. Well. I am no mechanic by any means, but I have driven enough vehicles to believe "somethin' just ain't right!" I call the salesman, who contacts Service. In minutes (maybe less) the Service Dep't calls me to ask, "What is the issue? Can you please explain?" So, we talk about it and schedule an appointment. Later that day, I am notified by Dan that the SUV may need to stay overnight because parts are needed, which are not in stock. (Now, what do I do? So I call the salesman.) But BDFT would need the vehicle for more than a day. BDFT is in NH, and I am in Maine. I don't imagine Mr Dube would want me sleeping in his lobby overnight. So arrangements are made... ***At this point in the review, I prefer not to list what the salesman has offered to do because it may create a precedence that his future customers may request.*** At the end of Day One, the salesman texts me that the work has been performed and details what had to be replaced. (My ceiling and roof need replacement as I just went through them both! Being a 'Baby-Boomer,' I have a tendency to react prior to listening for an explanation.) ***At this point in the review, I prefer not to list what BDFT has done because it may create a precedence that its future customers may request.*** ________________________________________________________________________ Well, I don't know about you, but I'm exhausted. If you got this far, God Bless You! The Reader's Digest version follows: 1. The follow-up service immediately after the sale comes from the Service Department providing contact information. (I am very impressed with this approach.) 2. The time with Jonathan on the Business/Finance End, was no-pressure and pleasant. We even had the time to talk about personal issues in our lives. This was not a "slamm-bamm, thank you ***!" (Jonathan's personal touch. Appreciated and welcomed.) 3. Although not face-to-face: Dan, in the Service Department relentlessly worked with me and the salesman via text messages and phone calls to schedule/reschedule an appointment for the SUV. (Dan's patience and understanding: Flawless!) 4. If I may single out one individual who has gone above-and-beyond, that one individual, who has not only gone that extra mile, but approximately 147 miles, that is the salesman, LANCER MCMINIS, who has been the shining star amongst those aforementioned stars at BDFT, who has kept me informed of every nuance that occurred during the vehicle purchase, servicing, and post-sale follow-up. Mr. McMinis is the reason I shall follow him wherever he may be, if I ever require another vehicle. Lancer, I truly "Thank You!"

Friendly service, and they worked extra hard to get my loan accepted. As a repeat customer, I am very satisfied. Brian's assistant Ariana was very friendly and helpful.

Great experience, and I owe it all to my professional… Honorable… And honest salesman -Darryl Martineau!!! . This is my second vehicle I purchased in the last six months and he made the experience easy, straightforward, and every effort possible was made to ensure I got everything I was promised. I would highly recommend going to see Darryl for your next vehicle purchase! Thank you to the upfront and honest owners for honoring the deal they gave me! 5 stars!1 Ron Ferrante

Brian Doyle provided outstanding customer service to me when I was in the market for a new truck. He was patient with me as I test drove various different models (taking up over two hours of his time), and he walked me through the numbers in a way that most car salespeople simply would not take the time to do. If you are searching for a new or used vehicle, I highly recommend Brian at Bill Dube Ford.

Thank you very much to our sales associate, Ali and the sales manager, Donna for making our car buying experience a great one. We purchased a Ford Explorer yesterday and were very pleased with how easy the process was. Everyone at Bill Dube Ford-Dover, from the online communication to the financial associate hit it out of the ball park with their incredible customer service. Cindi and Steven Baker

Last Night we were called from the General Manager Ann. She said to me what does Bob barker say when he asked someone to come up on stage, come on down. Last night Ann paid it forward with us as the customer. She placed us in a brand new Ford with 0 percent financing and a life time warrantee free of cost. When no one else would help us after my wife car accident last month Ann stepped up and gave us a god sent deal. We love Bill Dube Ford Toyota and will never go anywhere else when we need a car. Ann we love you my wife and I saved Christmas this year and gave us the best present ever. I tear came to my eye when we received our new car and the deal Ann made. Jim Exeter NH

Custom ordered an F250 super cab through Lancer McMinis and I couldn’t be happier with the results. Lancer is the commercial truck salesman for Bill Dube Ford-Toyota. He knows every feature, how and what it’s used for and is extremely helpful in guiding you through the practicality of each in your personal application. We started by test driving a couple different configurations and I was able to quickly decide what I wanted for a truck and after a fair amount of discussion with Lancer, which features/ extras were important to me. Next move was for Lancer to go on line and do a search for the truck I was looking for, as Bill Dube didn’t have one that filled all of my requirements on their lot. He was able to come close but every truck he found was missing one or more of the key features I was looking for. Lancer said that because I wasn’t in an immediate rush to have the truck in my possession and because I had such a specific list of features that I wanted, that we could do a special order and build me that exact truck. Nothing missing and nothing extra that I didn’t want. Long story short. I’m now driving the perfect vehicle for me,and as I said”I couldn’t be happier”. The customer service and attention to details at Bill Dube was equal to or exceeded the best I have experienced anywhere. I would highly recommend both Bill Dube Ford-Toyota and Lancer McMinis to anyone looking for a vehicle.

We bought our 4th vehicle from Bill Dube in the past 15 years. They always make things right and never make their problem “your” problem. This last vehicle was a hard to find Ford Raptor, they found one and gave me very fair pricing. Lancer was my salesman and made the whole process very enjoyable. Couldn’t be happier with this purchase. Sam Wiggin

We recently purchased a 2017 Rav 4 from Bill Dube Toyota in Dover. We worked with Josh Durham who was acknowledgeable and efficient. He is a young professional who conducts himself as a gentleman, asks good questions, and follows up. If you are considering purchasing a Toyota, we highly recommend Josh and Bill Dube Toyota. We have been Toyota owners for more than 30 years and can’t say enough about the safety, value, and dependability of the brand. Our 12 year-old Camry will now go to our daughter with the same confidence we’ve had in Toyota all these years. Thanks, Josh, for your great service - much appreciated!

Josh Durham helps 100% . Many ways, Insurance, electronics, so it was easier to purchase the Ford Escape. He is friendly, and professional. Thank you very much.

Awesome people to work with! Came in for a trade in, they were great with price! They gave me more on my trade than I was expecting! Great overall experience! Would recommend to anyone!

Walked in after terrible experiences at other dealers. Brian and Leah are amazing, go to them for all your needs. I walked in and within minutes I found the car I needed!

highly impressed with the way this purchase went down! stress free and easy! we dealt with billy who delivered on all of his promises and more! feels good to leave feeling confident about buying a vehicle. won’t purchase a vehicle anywhere else from here on out!

The team of Matt, Matt and Jerry made everything work so I could purchase my new 2019 Super Duty. Team Dube seemed a little shocked when I purchased the truck without a test drive. I couldn’t have asked for an easier vehicle purchase. Would recommend Team Dube and look forward to future purchases from Bill Dube Ford. - Andrew

Excellent team. Peyton was amazing. I would work with him again and recommend him to family and friends. I did not feel pressured into purchasing a car. He even gave me time to call for advice before buying. They gave me a great price on the car and I absolutely love it.

This process of leasing a Ford Escape at Bill Dube in Dover Nee Hampshire was the best I have ever had... Brooks went above and beyond to help me ... Donna did the best to make me get what I wanted... All that I dealt with was great!!

I walked into Bill Dube to get my vehicle serviced and I had an appt. with David Azzo to look at F-150's. And David was courteous enough to walk me through all the options and put me in a truck that I love at an amazing payment! Thank you to managment, and specifically Michael Metzdorf!

Ask for Bill LaGrange @ Bill Dube Ford in Dover! Having never dealt with a dealership before, I walked in fearing a long, complicated and arduous car-buying experience... I couldn't have been more wrong! Bill LaGrange (product specialist @ Bill Dube) was incredibly helpful and enthusiastic. He quickly found a car that checked every box with which I had presented him, then proceeded to bend over backwards to craft a financing plan that would fit in with my uniquely imperfect financial situation. Before signing on the dotted line, I made a couple of additional visits to other dealerships in the area. The service & pricing found elsewhere simply paled in composition to Bill's. I also had a great experience in dealing with one of their business mangers: Mathew Heisenhuth. Overall a great car-buying experience!

When my car (a 2003 Buick) was on its last leg, quite literally, I decided to stop into Bill Dube Ford/Toyota. I was greeted by Dalton, a very professional, courteous and straight-shooting salesperson who impressed me immediately by her willingness to listen to my needs, and followed through with honesty and integrity during the car buying process. In addition to Dalton, Bill and members of the finance department were an absolute pleasure to throughout the rest of the car buying process, and it needs to be stressed that not only was this experience pleasant, but my wife and I were treated with respect and dignity (a hard to find trait in many dealerships, in my opinion. Trade in values for our current vehicles aligned with our prior expectations as well. If you stop in, request Dalton and Bill by name, and you will not regret it. Those two are absolute assets to the Bill Dube team.

Amazing all around the board! Fantastic customer service, amazing employees, great car selection, and friendly service people. Dalton did a fantastic job helping me make a car decision and was extremely knowledgeable and all areas! She was friendly right off the bat and took great care of me throughout the process. Matt in the finance department was extremely welcoming and he did a phenomenal job taking care of all my financial needs. He made sure I understood every step of the process. All in all, this is a phenomenal family owed place that takes care of its people well! Highly recommend!

I had issues with my last dealership so I decided to come to Bill Dube to trade in my car. I assumed I was going to get the runaround/bargaining situation again but I walked in and was instantly greeted by Batch. He asked what I was looking for so I told him and instead of bringing me to the most expensive car, he showed me a few different options. I didn't feel pressured to get anything from him but ended up buying a Ford focus. I had a great experience with him and the finance managers Josh and Matt were also great. I'll definitely be recommending my friends to come to Batch and will be getting all vehicles from Bill Dube in the future.